Shipping Policy
1. Processing Times
All orders are processed in the order they are received.
- Standard processing time: 5 business days
- Custom or embroidered items: 5 business days
- Processing times may be longer during high-volume seasons or sales.
Processing time does not include weekends or holidays.
2. Shipping Times & Rates
Shipping times depend on the carrier and the shipping option selected at checkout.
Typical delivery time after processing:
- Standard Shipping: 3–7 business days
- Priority Shipping: 2–4 business days
Shipping rates are calculated at checkout based on weight and destination.
3. Tracking Information
Once your order ships, you will receive an email with your tracking number.
Tracking updates may take 24–48 hours to appear.
4. Incorrect Addresses
Customers are responsible for entering the correct shipping address at checkout.
We are not responsible for:
- Packages delivered to an incorrect address
- Delays caused by incorrect or incomplete addresses
- Lost or stolen packages marked as “delivered”
If the package is returned to us due to an incorrect address:
- We will contact you
- You may reship the order at your expense
5. Lost, Stolen, or Delayed Packages
Once a package is scanned by the carrier, it is the responsibility of USPS, UPS, or FedEx.
MeShon & Co. is not responsible for:
- Lost or stolen packages
- Delivery delays
- Carrier errors
For missing packages, file a claim directly with the shipping carrier.
6. Made-to-Order Items
Some items may be:
- Custom
- Made-to-order
Details and estimated timelines will be listed in the product description.
7. International Shipping
At this time, we ship only within the United States.
International shipping may be added in the future.
7. Contact Us
If you have any questions regarding your shipment, contact:
📧 meshonandco@gmail.com